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509.892.0110 Spokane
208.687.2884 Coeur d’Alene, Hayden & Post Falls

The Family Tree

It’s all about relationships, and here at NPHC, Inc. we are fortunate to have a very talented group of people who call us home. In fact, we employ more International Society of Arboriculture (ISA) Certified Arborists than any other tree service in town. And like any business family, we have some characters living under our roof who keep things interesting. Meet some of us here.

Leadership

Field Experts

Support Staff

Joe Zubaly
Kate Zubaly
Ben Kappen
John Jesseph
Shauna Hogan

Ben Larson
Gabe Langberg
Lowell Thomson
Randy Cenell
Alan Flake
Chris Booth


Albert Ferguson
Kim Figge

 

Leadership

Joe Zubaly JOE ZUBALY
President
ISA Certified Arborist
Landscape Division Manager

Joe is an ISA Certified Arborist with over 20 years of experience. His education and dedication to the care of trees have made him an expert in the Green Industry and his love for trees is evident in his proactive and environmentally sensitive approach. Joe trains other landscape professionals and frequently speaks to interested community groups. His experience and utilization of research-based techniques gives you the best care for your trees and shrubs. As the president of the company, Joe’s titles include CEO, Landscape Division Manager and Barbecue Chef extraordinaire. He and his wife Kate love the outdoors and continually seek out local getaways to unwind. When not working, Joe enjoys watching his 3 boys at their various sporting events.

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Kate ZubalyKATE ZUBALY
Vice-President
Marketing Manager


Don’t let the title “Vice-President” fool you. Kate is busier than most when it comes to raising her three boys and working in the business at the same time. Kate usually works from home but is still in charge of the marketing efforts and contributes towards many of the business and managerial decisions. Telecommuting suits her as she would rather be home with her sons. Kate has a Bachelor of Science Degree in Marketing from Penn State University. Her greatest joy is being a mother but she also likes swimming, kayaking, hiking and cooking.

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Ben KappenBEN KAPPEN
Tree Care Division Manager

ISA Certified Arborist
ISA Certified Tree Risk Assessor

Ben has been with NPHC since 1999. He has a well-rounded knowledge of theory and the practical application of all areas of Tree Care and has performed and/or managed all work services at NPHC. Ben’s knowledge of trees and the environment, his customer service skills, and his dedication to ethical tree sales and care make him an extraordinary employee and dedicated professional. Ben is also a landscape designer, using AutoCAD to bring his visions to life for our landscape clients. Ben loves the outdoors and enjoys hiking, fishing, gardening, the Art of Bonsai and playing “This Old House” with his wife and son.

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Ben KappenJOHN JESSEPH
ISA Certified Arborist
ISA Certified Tree Risk Assessor

John joined NPHC in 2013 after 18 years running his own company, Inland Tree Service Inc. Even though he was his own boss for most of his career, John is thrilled to have someone else minding the shop so he can spend more time doing what he truly loves: spending time with customers. A trusted and well-respected arborist, John has a firm commitment to professional conduct including safety, ethics, honesty, and an attitude of teamwork focused on elevating the reputation of the tree care industry. This is why he makes such a great addition to our leadership team! A lifelong resident of Spokane, John enjoys adventure motorcycling, backpacking, camping at Lake Roosevelt, and spending time with his family having fun.

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Shauna HoganSHAUNA HOGAN
Office and Client Service Manager

Shauna has many years of customer service, office management and bookkeeping experience, and has been with NPHC, Inc. since 2002. Her duties include financial reporting, tax accounting and AR/AP. Shauna’s passion for organization keeps the office running smoothly and she does it all from her home in Seattle! She moved there with her husband several years ago and was so indispensable we didn't want to let her go. Well, we did let her go, but she still works with us full time and visits Spokane monthly. Whether it’s service or numbers, Shauna’s got your answer! When not telecommuting, Shauna and her husband are usually fixing up their home or loving on their adorable four-legged kids.  

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Field Experts

Ben LarsonBEN LARSON
ISA Certified Arborist
Tree Care Foreman

Ben joined NPHC in 2003 with a Biology degree and experience in both farming and the care of orchard trees. His hard work and willingness to learn new things has made him a tremendous asset. Ben is Lead Foreman of our Tree Care Division and our top climber. His job duties range from removing large scary trees with a crane to artistically pruning a weeping Japanese Maple. He can do it all! His current focus is training the other field experts, and he is doing a great job. Off the job he enjoys a variety of outdoor activities including hiking, gardening and spending time with his family.

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Lowell ThompsonGABE LANGBERG
Landscape Foreman

Gabe joined NPHC in 2013 with a wealth of knowledge and experience, including a Certificate in Environmental Sciences from Butte College in California and 8 years experience as owner/operator of a Landscape Construction business. In addition, he has several green industry certifications including Preferred Contractor’s Paver Installation from Pavestone; Irrigation from Rainbird and Hunter; and Construction in Nightscaping. Interesting fact: Gabe once lived in Europe and has run with the bulls in Pamplona Spain (and survived)! In his free time, Gabe enjoys spending time with family, hunting, and traveling.

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Lowell ThompsonLOWELL THOMSON
ISA Certified Arborist
Tree Care Specialist

Lowell is a climber on our Tree Care crew and an ISA Certified Arborist. As a long-time employee, he is well respected for his pruning skills and clients appreciate his attention to detail. And you can’t miss his infectious smile! Lowell has a wonderful family, including 4 children. If you see Lowell outside of work he will be racing motorcycles, so look out!

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Lowell ThompsonRANDY CENELL
ISA Certified Arborist
Plant Health Care Expert

Randy has a Bachelor of Science degree in Environmental Horticultural Science from California Polytechnic State. Prior to joining NPHC, Inc. he spent 7 years in various phases of golf course operation and was a Head Grower for a local commercial green house. As a Plant Health Care Technician and ISA Certified Arborist, Chris implements detailed tree and turf health assessments and makes diagnostic and treatment decisions every day. He truly cares about giving his clients the very best in service. Randy enjoys his four-day week because it gives him more time on the links or slopes!

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Alan FlakeALAN FLAKE
ISA Certified Arborist
Plant Health Care Expert

Alan has been in the Tree Care/Green Industry for over two decades and first realized his passion for plants while taking Horticulture classes at Spokane Community College. A self-proclaimed “tree hugger," he loves working with other tree loving professionals who understand and strive for the highest quality care of plants. As an ISA Certified Arborist, Alan has excellent tree identification skills and is practiced in the evaluation and treatment of trees in the Inland Northwest. And his love of plants isn’t limited to just trees. Alan is also skilled at creating beautiful floral arrangements. Oh, and did we mention he sings a mean Karaoke?

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Alan FlakeCHRIS BOOTH
ISA Certified Arborist
Foreman

Chris has served in the Arboricultural Industry for over a decade and his experience encompasses all aspects of tree work. His depth of knowledge is a real asset for NPHC because it offers clients a well-rounded perspective on caring for their landscapes. Interesting fact: Chris once spent two months in Quebec, Canada installing an aerial adventure ride that enabled people to move through tree canopies at heights up to 75ft! When not living the tree life, Chris enjoys camping, road trips, pool, and a good book.

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Support Staff

Albert FergusonALBERT FERGUSON
Shop Manager/Head Mechanic

Albert is our Mechanic extraordinaire. He has worked as a mechanic most of his life and earned his Associates Degree in Heavy Diesel Mechanics. Albert can truly fix anything and whenever we need something done he is always ready and willing to help. When not beneath one of our trucks, stump grinders or spray rigs, Albert loves to be outdoors. He enjoys fishing and hunting but prefers to ride or work on his motorcycle. He has also built his own Jeep 4x4 and likes to get it dirty. Albert is a proud father to four kids.

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Albert FergusonKIM FIGGE
Administrative Assistant

Kim is one of the newer faces at NPHC and for that matter, Spokane! After living in Kansas for 48 years, she recently made her way west to spend more time with her parents. Kim has been in customer service throughout her entire career, and prior to joining NPHC she was a legal secretary and bookkeeper/income tax preparer. Kim enjoys working for a company with dedicated employees and friendly clients because the environment gives her warm fuzzies daily! A dedicated mom, Kim loves spending time with her son, Justin, and watching him play baseball and softball. She also likes to read and fish, but says the catfish around here have a lot of growin’ to do!

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Our Promise

Knowledgeable Experts
Professional Service
Safe & Ethical Conduct


“I'm thrilled with the pruning. The “old girl” seems to stand taller & looks like she has many more years instead of looking half dead and scraggly.”
M. F., Spokane, WA


See our workBrochure