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509.892.0110 Spokane
208.687.2884 Coeur d’Alene, Hayden & Post Falls

The Family Tree

It’s all about relationships, and here at NPHC, Inc. we are fortunate to have a very talented group of people who call us home. In fact, we employ more International Society of Arboriculture (ISA) Certified Arborists than any other tree service in town. And like any business family, we have some characters living under our roof who keep things interesting. Meet some of us here.

Leadership

Field Experts

Support Staff

Joe Zubaly
Kate Zubaly
Ben Kappen
Shauna Hogan

Lowell Thomson
Randy Cenell
Alan Flake
Victor Wills


Albert Ferguson
Wendy LaPlante

 

Leadership

Joe Zubaly JOE ZUBALY
President
ISA Certified Arborist
Landscape Division Manager

Joe is an ISA Certified Arborist with over 25 years of experience. His education and dedication to the care of trees have made him an expert in the Green Industry and his love for trees is evident in his proactive and environmentally sensitive approach. Joe trains other landscape professionals and frequently speaks to interested community groups. His experience and utilization of research-based techniques gives you the best care for your trees and shrubs. As the president of the company, Joe’s titles include CEO, Landscape Division Manager and Barbecue Chef extraordinaire. He and his wife Kate love the outdoors and continually seek out local getaways to unwind. When not working, Joe enjoys watching his 3 boys at their various sporting events.

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Kate ZubalyKATE ZUBALY
Vice-President
Marketing Manager


Don’t let the title “Vice-President” fool you. Kate is busier than most when it comes to raising her three boys and working in the business at the same time. Kate usually works from home but is still in charge of the marketing efforts and contributes towards many of the business and managerial decisions. Telecommuting suits her as she would rather be home with her sons. Kate has a Bachelor of Science Degree in Marketing from Penn State University. Her greatest joy is being a mother but she also likes swimming, kayaking, hiking and cooking.

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Ben KappenBEN KAPPEN
Tree Care Division Manager

ISA Certified Arborist
ISA Certified Tree Risk Assessor

Ben has been with NPHC since 1999. He has a well-rounded knowledge of theory and the practical application of all areas of Tree Care and has performed and/or managed all work services at NPHC. Ben’s knowledge of trees and the environment, his customer service skills, and his dedication to ethical tree sales and care make him an extraordinary employee and dedicated professional. Ben is also a landscape designer, using AutoCAD to bring his visions to life for our landscape clients. Ben loves the outdoors and enjoys hiking, fishing, gardening, the Art of Bonsai and playing “This Old House” with his wife and son.

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Shauna HoganSHAUNA HOGAN
Controller
Client Service Manager

Shauna has many years of customer service, office management and bookkeeping experience, and has been with NPHC, Inc. since 2002. Her duties include financial reporting, tax accounting and AR/AP. Shauna’s passion for organization keeps the office running smoothly and she does it all from her home in Seattle! She moved there with her husband several years ago and was so indispensable we didn't want to let her go. Well, we did let her go, but she still works with us full time and visits Spokane monthly. Whether it’s service or numbers, Shauna’s got your answer! When not telecommuting, Shauna and her husband are usually fixing up their home or loving on their adorable four-legged kids.  

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Field Experts

Lowell ThompsonLOWELL THOMSON
ISA Certified Arborist
Tree Care Specialist

Lowell is a climber on our Tree Care crew and an ISA Certified Arborist. As a long-time employee, he is well respected for his pruning skills and clients appreciate his attention to detail. And you can’t miss his infectious smile! Lowell has a wonderful family, including 4 children. If you see Lowell outside of work he will be racing motorcycles, so look out!

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Lowell ThompsonRANDY CENELL
ISA Certified Arborist
Plant Health Care Expert

Randy has a Bachelor of Science degree in Environmental Horticultural Science from California Polytechnic State. Prior to joining NPHC, Inc. he spent 7 years in various phases of golf course operation and was a Head Grower for a local commercial green house. As a Plant Health Care Technician and ISA Certified Arborist, Randy implements detailed tree and turf health assessments and makes diagnostic and treatment decisions every day. He truly cares about giving his clients the very best in service. Randy enjoys his four-day week because it gives him more time on the links or slopes!

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Alan FlakeALAN FLAKE
ISA Certified Arborist
Plant Health Care Expert

Alan has been in the Tree Care/Green Industry for over two decades and first realized his passion for plants while taking Horticulture classes at Spokane Community College. A self-proclaimed “tree hugger," he loves working with other tree loving professionals who understand and strive for the highest quality care of plants. As an ISA Certified Arborist, Alan has excellent tree identification skills and is practiced in the evaluation and treatment of trees in the Inland Northwest. And his love of plants isn’t limited just to trees. Alan is also skilled at creating beautiful floral arrangements. Oh, and did we mention he sings a mean Karaoke?

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Victor WillsVictor Wills
ISA Certified Arborist
Plant Health Care Expert

Victor is a Certified Arborist with 20 years experience and a love for all aspects of the tree care business. He has a degree in Horticulture from SCC and a WA/ID pesticide applicators license. Vic has been on the PFT crew for the last year and Randy and Alan love working with him (some say he’s like a big teddy bear!). Vic loves to cook and is a fabulous chef. He and his beautiful wife live in the Spokane Valley and they love camping, spending time with family and spoiling their 4 grandchildren (as well as the family pets!)

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Support Staff

Albert FergusonALBERT FERGUSON
Shop Manager/Head Mechanic

Albert is our Mechanic extraordinaire. He has worked as a mechanic most of his life and earned his Associates Degree in Heavy Diesel Mechanics. Albert can truly fix anything and whenever we need something done he is always ready and willing to help. When not beneath one of our trucks, stump grinders or spray rigs, Albert loves to be outdoors. He enjoys fishing and hunting but prefers to ride or work on his motorcycle. He has also built his own Jeep 4x4 and likes to get it dirty. Albert is a proud father to four kids.

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Wendy LaPlanteWENDY LAPLANTE
Office Manager/Sales Assistant

Wendy is our Office Manager extraordinaire. In addition to keeping the place running smooth, she also assists with sales. Wendy brings a range of talents to our team including project coordination, customer service, and creativity. Plus, she has the perfect last name, don't you think? Wendy is a native of Ontario, Canada, and has lived in Spokane since 2004. In her free time she enjoys spending time with family and practicing the art of Tai Chi.

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Our Promise

Knowledgeable Experts
Professional Service
Safe & Ethical Conduct


“Thanks for the excellent service. The guys did a beautiful job and the trees look great. Our property looks much better.”
T. B., Spokane, WA


See our workBrochure